Website Privacy Policy
Last Updated May 5, 2025
1. Introduction
This Website Privacy Policy (this “Policy”) describes how Blackwater Verify, and our subsidiaries and affiliated companies (collectively, “Blackwater Verify”, “we”, or “us”) collect, use, and disclose information about you.
This Privacy Policy applies to information we collect: (a) when you access or use our website and other online services (collectively, the “Website”); (b) when individuals communicate with us about you in a business capacity, such as vendors and professional service providers; (c) when you visit our offices or attend our events; and (d) through any other business interactions you may have with us, such as through our customer support channels or on social media pages.
We provide different, additional notices regarding our privacy practices with respect to the commercial services we provide to contracted customers and the proprietary software related to or associated with those services or the performance thereof.
We may change this Policy from time to time. If we make changes, we will notify you by revising the date at the top of this Policy. We may also provide you with additional notice (for example, by adding a statement to our General Terms of Use or by sending you a notification). We encourage you to review this Policy regularly to stay informed about our information practices and the choices available to you.
2. Collection of Information
The personal information we collect about you depends on how you interact with us or use the Website. We describe below the categories of personal information we collect and the sources of this information.
Information You Provide to Us
We collect information you provide directly to us. For example, we collect information directly from you when you create an account, fill out a form through the Website, or submit or post content, communicate with us via third party platforms, participate in a contest or promotion, request customer support, or otherwise communicate with us. The types of information about you that we may collect include your name; email address; postal address; phone number; account username; account password; a form of identification; photos, images, videos, audio files; and voice recordings; and any other information you may choose to provide. Other types of personal information may be automatically collected when you access or use the Website. The types of personal information collected may include:
- Device and Usage Information. Certain information about how you access the Website may be captured automatically, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, and browser type. Information about your activity on the Website may also be collected, such as access times, pages viewed, links clicked, and the page you visited before navigating to the Website.
- Audio and Video Recordings and Photos. We capture photographs and video recordings in our physical facilities for security and safety purposes.
- Information Collected by Cookies and Similar Tracking Technologies. The Website (and third parties that perform work for us) use tracking technologies, such as cookies and web beacons, to collect information about your interactions. Cookies are small data files stored on your hard drive or in device memory that help us improve the Website and your experience on it, see which areas and features of the Website are popular, and count visits. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that we use on the Website and in our emails to help deliver cookies, count visits, and understand usage and campaign effectiveness.
Information We Collect from Other Sources
We obtain information from other sources. For example, we may collect information from identity verification services, and data analytics providers. Additionally, if you create or log into your Blackwater Verify account through a third party platform (such as Google), we will have access to certain information from Google’s platform, such as your name, birthday, and profile picture, in accordance with the authorization procedures determined by the platform.
Information We Derive
We have the ability to derive information or draw inferences about you based on collected information. For example, we could make inferences about your approximate location based on your IP address.
3. Use of Information
We principally use the collected information to administer your account. We also use the collected information for the following purposes:
- To provide, maintain, improve, and develop new products and services, including to debug and repair errors in or on the Website;
- To personalize your experience with us;
- To send you technical notices, security alerts, support messages, and other relationship messages;
- To communicate with you, such as about products, services, and events offered by Blackwater Verify and others and provide news and information that we think will interest you;
- To monitor and analyze trends, usage, and activities in connection with the Website;
- For legal and compliance purposes, such as to implement internal policies, detect, investigate, and respond to suspected fraud, security incidents, or other activity that is illegal or violates our policies, exercise a legal claim, cooperate with law enforcement investigations, and comply with applicable laws, regulations, legal processes, or governmental requests;
- To create de identified, anonymized, or aggregated information;
- To enable solely internal uses in a lawful manner that are reasonably aligned with your expectations based on our interactions with you;
- To carry out any other purpose described to you at the time the information was collected.
4. Disclosing Information
We may disclose your personal information as follows or as otherwise described in this Policy:
- We disclose personal information to vendors, service providers, contractors, and consultants that access personal information to perform work for us.
- If you provide a product review or otherwise share content on the Website, we may disclose this information publicly and to other users of the Website.
- If you choose to use integrations we offer on the Website, we may disclose certain information with the integration partners.
- We may disclose personal information if we believe that disclosure is in accordance with, or required by, any applicable law or legal process.
- We may disclose personal information if we believe that your actions are inconsistent with our user agreements or policies, or if we believe it is necessary to protect the rights, property, and safety of Blackwater Verify, our users, the public, or others.
- We may disclose personal information with our lawyers and other professional advisors where necessary to protect and manage our business interests.
- We may disclose personal information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- Personal information may be disclosed between and among Blackwater Verify and our current and future parents, affiliates, and subsidiaries.
- We may disclose personal information with your consent or at your direction.
5. Analytics
We engage others to provide Website analytics services. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of the Website and other websites and applications. This information may be used by Blackwater Verify and others to analyze and track data, determine the popularity of certain content, and better understand your online activity.
6. Transfer of Information to the United Kingdom and Other Countries
Blackwater Verify is headquartered in the UK, and we have operations and vendors in the United Kingdom and other countries. Therefore, we and those that perform work on our behalf may transfer your personal information to, or store or access it in, jurisdictions that may not provide levels of data protection that are equivalent to those of your home jurisdiction. We provide adequate protection for the transfer of personal data in accordance with applicable law.
7. Your Choices
- Account Information. You may update and correct certain account information at any time through your profile settings.
- Cookies. Most web browsers are set to accept cookies by default. You can usually adjust your browser settings to remove or reject browser cookies.
- Do Not Track. We do not respond to do not track signals.
- Communications Preferences. You may opt out of receiving messages or promotional emails from Blackwater Verify by following the instructions in those communications.
Your Privacy Rights
Certain U.S. states afford consumers rights with respect to their personal information. If you are a resident of California, this section applies to you.
Collection and Use of Personal Information Under the CCPA
Blackwater Verify may collect categories of personal information including identifiers (real name, alias, IP address, email), commercial information, internet activity, and professional or employment related information.
How We Use Personal Information
Blackwater Verify may disclose certain categories of personal information to recipients such as cloud service providers, authentication platforms, and fraud prevention companies in connection with the uses identified in Section 3.
Data Retention
We will not retain your personal information for longer than is reasonably necessary to carry out the applicable, identified purposes.
Exercising Your Rights
To exercise the rights described above, please submit a request to us by emailing us at infop@blackwaterverify.com.
8. Additional Disclosures for Individuals in Europe
If you are located in the European Economic Area (“EEA”), the United Kingdom, or Switzerland, this Section 8 applies to you.
Legal Basis for Processing
When we process your personal data, we will do so in reliance on performance of a contract, legitimate interests, legal obligations, or your consent.
Privacy Rights
Subject to certain limitations, you have the rights of Access, Correction, Erasure, Restriction, Portability, and Objection.
Exercising Your Rights
To exercise any of the rights described above, please submit a request to us by emailing us at infop@blackwaterverify.com.
9. Contact Us
If you have any questions about this Policy, please contact us at infop@blackwaterverify.com.